A large element of the claims module in BriteCore is managing contacts that are associated with a claim. These contacts can be insureds, claimants, witnesses and vendors. Collectively, these contacts are often called ‘parties’ in a claims system.
While the flows and designs for how we would manage parties like insureds and claimants had been previously designed and built, vendor management was something that was left to be defined. Vendors represent contacts that provide a service for a claim (auto repair, property inspection, consultation, etc.) and require payment.
Continue reading “Case Study: BriteClaims Vendor Management”